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Last reply was 30 January 2014
used radio app for a year without problems, now unable to connect to some stations including our favorite Magic AM. others play fine.
Hi David: Apologies for the late response, but just to let you know that we checked the details for Magic AM shortly after your post and we hope you’re back to enjoying listening through our app!
Hi
Thanks for the response, I see now that Magic AM is back on line. Am listening once again, definitely one of my top ten apps.
Thank you for making the favorite button work again. But, can you tell me why the music stops once my iPad goes to sleep mode (screen goes black)? I often navigate away from the app, and the music stays playing while in other apps, but once it times out and the screen fades to black the music stops. I can keep the music going by staying on your app, but that really drains my battery. This only started happening after one of the last updates….maybe 3 or 4 ago. Thank you.
hi we use your radio app daily and find it a boon which allows us to listen to radio stations from the uk from where we live in South Africa, unfortunately we are unable to listen to a number of stations including smooth radio as it says it its unable to connect, it’s there any way around this and what can be the cause? thanks
David Ashmore
Hi David, we’re really glad you’re enjoying our app!
Unfortunately, some radio stations use something called geo-blocking to prevent listening from outside the UK, but if we’re able to come up with a solution, we’ll let you know.
It’s not something we’ve experienced here, but we’ll take a look into it and publish an update as soon as possible if we can work out what’s going on.